At U defined Boutique, we consider you part of our family, and we want you to LOVE everything you purchase from us! We carefully select our styles with you in mind, and your happiness matters to us.
Our 48-Hour Exchange Policy
Because our styles and inventory change quickly, we offer a 48-hour exchange window for both online and in-store purchases.
Online Purchases
Online purchases are eligible for an exchange within 48 hours of delivery.
We've made exchanges easier than ever with our NEW Online Exchange Portal!
Simply visit our exchange portal to initiate your exchange request in just a few easy steps.
START YOUR ONLINE EXCHANGE
Please note: Our online exchange portal is exclusively for purchases made through our website.
In-Store Purchases
Purchases made at either of our boutique locations are eligible for an exchange within 48 hours of purchase.
All in-store exchanges must be brought physically back to the location in which it was purchased, within the 48-hour window. In-store purchases cannot be exchanged through our online portal.
Exchange Requirements
To qualify for an exchange, all merchandise must:
-Be unworn, unused, and in its original condition.
-Have all original tags attached.
-Be in its original packaging, when applicable.
-Be accompanied by a receipt or proof of purchase.
Final Sale Merchandise
The following items are FINAL SALE and are not eligible for returns or exchanges:
-All holiday-themed merchandise, including seasonal apparel and accessories
-Sale and clearance merchandise
-Gift cards
Damaged, Defective, or Incorrect Orders
We want you to be happy with every purchase!
If your order arrives damaged, defective, incorrect, or with an item missing, please contact us within 48 hours of delivery at udefinedboutique@yahoo.com.
We'll be happy to help make things right!
Thank You for shopping with us!
Every purchase means so much to us. We appreciate you supporting U defined boutique and allowing us to be a small part of your everyday style.
shop. want. wear. love. ♡
