Refund policy

Here at U defined boutique, we consider you part of our family, and want you to be HAPPY with your order! 

Please contact us within 48 hours of receiving your order, if you find an item is defective, if you have received the wrong item, or an item is missing. We will get the issue corrected for you right away.

We offer a 48 hour exchange policy for in store purchases.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate an exchange, you can contact us at udefinedboutique@yahoo.com.

Unfortunately, we cannot accept exchanges on sale items or gift cards.